Need a fast fix for checkout, AI, or Garmin setup?
Start with the issue that matches your problem. Most support requests are quicker to solve from the account vault, pricing page, or design page than by restarting the whole flow.
Payment pending or failed
Open the account vault first. It shows the pending checkout and the next step.
Open account vaultMissing code or saved design
Check the account vault or open the design page to recover the code.
Find my codeAI credits or candidate questions
AI is credit-based and separate from Pro. If you want both, the bundle is the cleanest path.
View pricingBefore you email
Include the order id, Garmin model, and exact error so we can reply faster.
- The checkout email or order id
- Your Garmin model or device name
- The design code, if you have one
- A screenshot or the exact error text
- What you expected to happen
Contact
If the self-serve steps do not solve it, email us.
Email supportUse support@dialcanvas.com and include the code, screenshot, or Garmin model.